Melvin Feller MA Looks at Customer Service as a Profit Center not a Cost Center Melvin Feller is known as “The Entrepreneur’s Mentor” because Melvin walks his talk. Melvin Feller has been there and done that and more importantly, Melvin Feller knows how to transfer the skill set for success. This is main reason that he has been the sought after coach to hundreds of small business owners, entrepreneurs, Realtors, Real estate investors and service professional internationally. Melvin Feller’s main talent is to show you how the step by step process to build and enjoy a successful 6-figure plus business while having a balanced life. Melvin Feller maintains an office in Texas. Melvin Feller is currently pursuing another graduate degree as an MBA. Customer Service as a Profit Center by Melvin Feller This is a case study showing how Padgett-Thompson, a seminar company, increased revenue by 47% by refocusing the call center on outstanding customer care. ...